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Feedback CMC April 2023-24
18.4.23 IS
Dear Samantha,
I hope you are well. Thank you for sending this letter through it is really helpful and a useful reminder of our conversation. I really appreciate your help and the time you took to thoroughly explain the procedure and scarring. I have decided to leave it as is for now but will make sure to contact you in the future if this should change. Thank you again and best wishes,
23.4.23
Morning Dr. Sam, Hope you are all well. Thank you for your reply. My wound is healing well. The dark scab fall off for two days before and leaving a light redness scar. And I apply daily facial cream on it to keep moisture. I am happy that the histology result is benign. And you are so kind to provide the leaflet. It let me know more about it and how to decrease recurrent. On the other hand, I received the letter which is sent to GP from Egress. I am appreciate that you made a detailed medical report to my GP.
Finally, thank you again for providing professional advice and technical practice.
Your patient explanation has given me a lot of peace of mind. Kind Regards,
24.4.23 DS
Hi, Thank you for all your help and work. The scar is healing up well, there is a small lump of skin that I hope will flatten over time but it is still early days . I can see the redness is slowly going, I have been putting the vaseline on. I am pleased with all you have done!
2.5.23 JN
Hi Sam. I’ve been fine thanks.
Thanks very much to you and Sue for making it such a comfortable experience on Friday!
6.5.23 HG
Hi Samantha Anthony
I would like to thank you for your procedure to remove lesion it has healed up beautifully
Pleasure to meet you both. Best wishes
10.5.23 JM
Dear Dr. Anthony, Ref my skin tag removal on Friday 5th May. As you can see from the photo of my left ear, the scar on top of the ear is hardy visible and this is only after 14 days since the minor op. I am really pleased and admire your skill immensely. Many many thanks again. No, I do not miss my ‘slug’ !! Kindest.
8.6.23 HC
Hi Samantha,
Thank you very much for letting me know the results - that is good news. I am absolutely thrilled with the results so far, everything is looking great so thank you very much!
Kind regards,
8.6.23 T.M
Hi Samantha,
Thanks for your email and the sending through the results. I am really happy with how my scars have been healing and very happy with your work. I have attached some pictures of my scars for you to see.
I will be more than happy to write you a review. Thanks,
9.6.23 EG
Hi Samantha, Thank you for this. It was so lovely to meet you and you made me feel so comfortable.
9.6.23 JB
Dear Sam
Thank you for today and sending over the care sheet! Was lovely to be treated by you both.
Feeling excited by my new face 🤣🤣
10.6.23 NC
Dear Ms Anthony
Thankyou for the care leaflet, I promise to look after my wounds.
The pain and discomfort has subsided this morning and now tolerable. I do hope you have a great holiday, and thankyou again for your humour while looking after me yesterday. Kind regards
17.6.23 GP
Many thanks ,all ok healing well
Thanks for a good job
13.7.23 NS
Dear Dr. Anthony,
Thank you for replying so promptly and thank you for your advice.
Just to say, that my mole scar has healed very well, I am so pleased I had it done, it has made so much difference to my life! With best wishes
15.7.23 BG
Thankyou for your email. I am so pleased the lesion was harmless. The scab has healed nicely and I am so thrilled to have the lesion "not there".
I wish I had come to see you years ago.
Thankyou for your attention.
16.7.23 BH /MH
Hi Sam
It’s healing really well thank you. She seems so much more confident now which is great.
Glad the flowers have lasted well and it was just a small gesture to say thank you for your skill and patience. I really appreciate you removing my skin tag too, there is absolutely no sign of it ever being there which is great.
I’m sure I’ll see you again at some point in the not too distant future with something for you to fix either with me or my girls.
21.7.23 TN
Dear Samantha,
Thank you for your email, it was nice to meet you too. The only feedback I have is positive, I was very pleased with all aspects of the service provided.Thank you for the information regarding the test results, that is good to know.
It seems to be healing well and I am pleased with the result. The new skin is still slightly red but I have been moisturising it so will continue to do so. Kind regards,
22.08.23 PA
Hi Samantha, Thanks for your email.
All's healing really well thank you, the ears and thigh are looking good and the scabs are very neat.
Thanks so much for your and Sue's care on the day of the removal, it made the whole thing much easier and stress free!
I've actually recommended you to a friend of mine too, so hopefully he'll be on his way to you soon.
Thanks again,
25.8.23 EK
Good Afternoon Dr Anthony, I am very well thank you and my wounds have healed very nicely thank you. Kind Regards
30.8.23 SM
Hi Dr Anthony, Thank you for sending me the results. Yes, it’s reassuring to know. I would like to say your service was great and you really put me at ease with your knowledge and the time you spent with me explaining the pros and cons.
Scab has fallen off now just slightly pink. Thanks again
1.9.23 LG
Hi Samantha, Yes the wound has been healing very nicely. Thank you for this information and for all of your help.
Kind regards,
7.9.23 JS
Hi Samantha Thanks for the update. It's certainly a relief to know it was just what we thought.
I still have some tags that need taking away, so I will definitely come back and see you. The service was great and both you and your assistant were so nice and put our minds at ease.
Speak soon.
11.10.23 MC
Dear Sam, Thanks so much for your lovely email and comprehensive explanation of my results. So sorry for the late reply I’m extremely happy with the results and will definitely fill out your feedback form.
Everything is healing well - the skin tag scab hasn’t dropped off yet but I’m sure it won’t be long. You and Sue certainly made the whole process comfortable and painless and I’ve already recommended you to my friends, should they ever need treatment. Warm regards
15.10.23 JM
Dear Sam
Thank you for getting in touch to ask me about my facial scar following surgery. I must say, your after-care has been amazing and not something I take for granted.
The wound has healed well and apart from a slightly raised area where you had to use a slightly different approach to the stitching (!), the scar is hardly noticeable. I daresay that in time, this will also disappear.
I hope you and your family are all well and I send you my sincere thanks for your friendly and professional care.
Best wishes
28.11.23 LT
Hi Samantha,
thank you for the procedure. I am so relieved and pleased to have it done, so far so good. Kind regards
23.12.23 AM
Thank-you for letting me know lab results; it’s always bit of relief!scabs actually fell off today so have started with bio oil. Had no issues or discomfort & I’m really pleased with result.
With best wishes for a happy Christmas.
Feedback CMC April 2022-23
4.22
I'm relieved to hear that the lesion was harmless. The scab is healing really nicely and is looking very well. I am very impressed with your service and care and I'm really glad that I was referred to your clinic.
5.22
Hope you have a good Friday, I am very happy & grateful having this procedure which will certainly help with my confidence, when socialising. 😊
5.22
If I do not see you tomorrow, you have been most helpful and very patient with all the e-mails and photos, so I cannot thank you enough for your time and concerns.
5.22
Thanks so much. All good, wound healing well and managed a run today. Thanks for your help it is good to get rid of lumpy
5.22
Thank you for your kind email and the good news. Your procedure to remove the two cysts was faultless, subsequent bruising minimal and no bleeding or 'black eye'. Now, all good. Thank you both for you kindness and good humour throughout - we are now looking for other things for you to do.
5.22
Hi Samantha, Thank you for the update, that's great news. I'm very excited to see my nose fibrous- papule free!! Thank you again
5.22
Hi Samantha, it was a pleasure talking to yourself and your assistant. Thank you for all you have done and your advice before and after the operation.
5.22
Hi Dr Anthony. Just to say thank you for letting me know the results. I would also like to thank you for all your care and support throughout the procedure. It is healing lovely and I will forward on a photo as promised of it in the next couple of weeks
5.22
Dear Dr. Anthony, Thank you for getting back to me so quickly and for all the guidance on how to take care of the treated areas. I'm pleased to hear that from the photos you feel that all is well and as you would expect at this time. This is very reassuring, thank you.
7.22
Hey Samantha, thanks so much for this and for taking such good care of me last Sat! Wound is healing well thank you. Thanks again!
7.22
Dear Dr Anthony. Thank you so much for the excellent consultation today and all the medical advice that you have given me. I will read the leaflet that you have sent through and I will closely monitor my skin. Thank you for sending me the photos and writing to my GP. I greatly appreciate all of your help.
7.22
Hi Samantha, That’s good news and yes it appears to be healing well. It was nice to meet you both last weekend and you both did an amazing job – much appreciated and will be happy to give the feed back on the link below. Once again a big thank you👍
7.22
Dear Doctor Anthony, I’m happy that the bumpy brown lesions are no longer there and that the areas with make up on are unnoticeable. Thank you once again and I would very happily recommend you to any friends and family in need of such procedures.
9.22
Hi Samantha, I'd like to say how brilliant my appointment was, thank you for explaining thoroughly and putting me at complete ease. Both yourself and Sue were extremely nice, kind and caring as well as being a complete professional in this area. It is certainly much more comfortable now thanks to you :)
9.22
Dear Samantha, thank you for this very kind note. It’s much appreciated. Yes the wounds have been doing just as you said (you may have done this before?). Thank you again for your care and kindness,
10.22
Hello Samantha
Thanks for your email. The scar is looking great! Thank you so much for everything - he so happy and I am sure it’s going to make a big difference to the way he feels. We will definitely recommend you. It’s been such a great experience.
10.22
Hi Dr,
Great news and thank you so much! I’ve had immediate relief and no sweating elsewhere- life changing and really appreciate the manner in which you and your assistant treated me.
10.22
Thanks Sam All healing well . Really appreciate everything . You and Sue are so lovely you seem more like a friends than a surgeon and nurse
11.22
Dear Sam (and Sue), Thank you for a very enjoyable hour with you both this morning. Thank you for your kindness and ease of manner. Your NHS patients are lucky to have you both.
12.22
Thanks, Dr Anthony.This is really helpful - and thanks for taking care of Mum last weekend.
12.22
Good afternoon Dr Anthony,
Thank you very much for the great news, and for the reassurance. I would like to thank you and your nurse very much for your professionalism, dedication, and why not the useful chat before going to the procedure, this was the reason I remained relaxed through the whole procedure, enjoyed having even a culinary chat as a distraction while you kept working.
12.22
Dear Dr Anthony,
Many thanks for your email. My wounds are healing well and in fact the small cyst at the front has disappeared. The larger one at the back still has stitches in but the wound is completely healed and I didn't have any leakage at all from either area. Many thanks once again and I am very pleased with the result. I will certainly be giving positive feedback.
1.23
Hi Sam,Thanks for passing on the results. They seem to be healing OK and it isn't noticeable on my parting so thank you.
1.23
Hi Samantha, thank you for letting me know the results, the wound is problem free and healing well thank you.
1.23
Hi Samantha, Thank you for the email, and good news. My wound is healing well, no problems. So far looking good and I don’t miss the mole! I will keep myself reminded of the continuing after care and thank you for offering advice if needed. You have a great service, thank you for your expert care.
18.4.23 IS
Dear Samantha,
I hope you are well. Thank you for sending this letter through it is really helpful and a useful reminder of our conversation. I really appreciate your help and the time you took to thoroughly explain the procedure and scarring. I have decided to leave it as is for now but will make sure to contact you in the future if this should change. Thank you again and best wishes,
23.4.23
Morning Dr. Sam, Hope you are all well. Thank you for your reply. My wound is healing well. The dark scab fall off for two days before and leaving a light redness scar. And I apply daily facial cream on it to keep moisture. I am happy that the histology result is benign. And you are so kind to provide the leaflet. It let me know more about it and how to decrease recurrent. On the other hand, I received the letter which is sent to GP from Egress. I am appreciate that you made a detailed medical report to my GP.
Finally, thank you again for providing professional advice and technical practice.
Your patient explanation has given me a lot of peace of mind. Kind Regards,
24.4.23 DS
Hi, Thank you for all your help and work. The scar is healing up well, there is a small lump of skin that I hope will flatten over time but it is still early days . I can see the redness is slowly going, I have been putting the vaseline on. I am pleased with all you have done!
2.5.23 JN
Hi Sam. I’ve been fine thanks.
Thanks very much to you and Sue for making it such a comfortable experience on Friday!
6.5.23 HG
Hi Samantha Anthony
I would like to thank you for your procedure to remove lesion it has healed up beautifully
Pleasure to meet you both. Best wishes
10.5.23 JM
Dear Dr. Anthony, Ref my skin tag removal on Friday 5th May. As you can see from the photo of my left ear, the scar on top of the ear is hardy visible and this is only after 14 days since the minor op. I am really pleased and admire your skill immensely. Many many thanks again. No, I do not miss my ‘slug’ !! Kindest.
8.6.23 HC
Hi Samantha,
Thank you very much for letting me know the results - that is good news. I am absolutely thrilled with the results so far, everything is looking great so thank you very much!
Kind regards,
8.6.23 T.M
Hi Samantha,
Thanks for your email and the sending through the results. I am really happy with how my scars have been healing and very happy with your work. I have attached some pictures of my scars for you to see.
I will be more than happy to write you a review. Thanks,
9.6.23 EG
Hi Samantha, Thank you for this. It was so lovely to meet you and you made me feel so comfortable.
9.6.23 JB
Dear Sam
Thank you for today and sending over the care sheet! Was lovely to be treated by you both.
Feeling excited by my new face 🤣🤣
10.6.23 NC
Dear Ms Anthony
Thankyou for the care leaflet, I promise to look after my wounds.
The pain and discomfort has subsided this morning and now tolerable. I do hope you have a great holiday, and thankyou again for your humour while looking after me yesterday. Kind regards
17.6.23 GP
Many thanks ,all ok healing well
Thanks for a good job
13.7.23 NS
Dear Dr. Anthony,
Thank you for replying so promptly and thank you for your advice.
Just to say, that my mole scar has healed very well, I am so pleased I had it done, it has made so much difference to my life! With best wishes
15.7.23 BG
Thankyou for your email. I am so pleased the lesion was harmless. The scab has healed nicely and I am so thrilled to have the lesion "not there".
I wish I had come to see you years ago.
Thankyou for your attention.
16.7.23 BH /MH
Hi Sam
It’s healing really well thank you. She seems so much more confident now which is great.
Glad the flowers have lasted well and it was just a small gesture to say thank you for your skill and patience. I really appreciate you removing my skin tag too, there is absolutely no sign of it ever being there which is great.
I’m sure I’ll see you again at some point in the not too distant future with something for you to fix either with me or my girls.
21.7.23 TN
Dear Samantha,
Thank you for your email, it was nice to meet you too. The only feedback I have is positive, I was very pleased with all aspects of the service provided.Thank you for the information regarding the test results, that is good to know.
It seems to be healing well and I am pleased with the result. The new skin is still slightly red but I have been moisturising it so will continue to do so. Kind regards,
22.08.23 PA
Hi Samantha, Thanks for your email.
All's healing really well thank you, the ears and thigh are looking good and the scabs are very neat.
Thanks so much for your and Sue's care on the day of the removal, it made the whole thing much easier and stress free!
I've actually recommended you to a friend of mine too, so hopefully he'll be on his way to you soon.
Thanks again,
25.8.23 EK
Good Afternoon Dr Anthony, I am very well thank you and my wounds have healed very nicely thank you. Kind Regards
30.8.23 SM
Hi Dr Anthony, Thank you for sending me the results. Yes, it’s reassuring to know. I would like to say your service was great and you really put me at ease with your knowledge and the time you spent with me explaining the pros and cons.
Scab has fallen off now just slightly pink. Thanks again
1.9.23 LG
Hi Samantha, Yes the wound has been healing very nicely. Thank you for this information and for all of your help.
Kind regards,
7.9.23 JS
Hi Samantha Thanks for the update. It's certainly a relief to know it was just what we thought.
I still have some tags that need taking away, so I will definitely come back and see you. The service was great and both you and your assistant were so nice and put our minds at ease.
Speak soon.
11.10.23 MC
Dear Sam, Thanks so much for your lovely email and comprehensive explanation of my results. So sorry for the late reply I’m extremely happy with the results and will definitely fill out your feedback form.
Everything is healing well - the skin tag scab hasn’t dropped off yet but I’m sure it won’t be long. You and Sue certainly made the whole process comfortable and painless and I’ve already recommended you to my friends, should they ever need treatment. Warm regards
15.10.23 JM
Dear Sam
Thank you for getting in touch to ask me about my facial scar following surgery. I must say, your after-care has been amazing and not something I take for granted.
The wound has healed well and apart from a slightly raised area where you had to use a slightly different approach to the stitching (!), the scar is hardly noticeable. I daresay that in time, this will also disappear.
I hope you and your family are all well and I send you my sincere thanks for your friendly and professional care.
Best wishes
28.11.23 LT
Hi Samantha,
thank you for the procedure. I am so relieved and pleased to have it done, so far so good. Kind regards
23.12.23 AM
Thank-you for letting me know lab results; it’s always bit of relief!scabs actually fell off today so have started with bio oil. Had no issues or discomfort & I’m really pleased with result.
With best wishes for a happy Christmas.
Feedback CMC April 2022-23
4.22
I'm relieved to hear that the lesion was harmless. The scab is healing really nicely and is looking very well. I am very impressed with your service and care and I'm really glad that I was referred to your clinic.
5.22
Hope you have a good Friday, I am very happy & grateful having this procedure which will certainly help with my confidence, when socialising. 😊
5.22
If I do not see you tomorrow, you have been most helpful and very patient with all the e-mails and photos, so I cannot thank you enough for your time and concerns.
5.22
Thanks so much. All good, wound healing well and managed a run today. Thanks for your help it is good to get rid of lumpy
5.22
Thank you for your kind email and the good news. Your procedure to remove the two cysts was faultless, subsequent bruising minimal and no bleeding or 'black eye'. Now, all good. Thank you both for you kindness and good humour throughout - we are now looking for other things for you to do.
5.22
Hi Samantha, Thank you for the update, that's great news. I'm very excited to see my nose fibrous- papule free!! Thank you again
5.22
Hi Samantha, it was a pleasure talking to yourself and your assistant. Thank you for all you have done and your advice before and after the operation.
5.22
Hi Dr Anthony. Just to say thank you for letting me know the results. I would also like to thank you for all your care and support throughout the procedure. It is healing lovely and I will forward on a photo as promised of it in the next couple of weeks
5.22
Dear Dr. Anthony, Thank you for getting back to me so quickly and for all the guidance on how to take care of the treated areas. I'm pleased to hear that from the photos you feel that all is well and as you would expect at this time. This is very reassuring, thank you.
7.22
Hey Samantha, thanks so much for this and for taking such good care of me last Sat! Wound is healing well thank you. Thanks again!
7.22
Dear Dr Anthony. Thank you so much for the excellent consultation today and all the medical advice that you have given me. I will read the leaflet that you have sent through and I will closely monitor my skin. Thank you for sending me the photos and writing to my GP. I greatly appreciate all of your help.
7.22
Hi Samantha, That’s good news and yes it appears to be healing well. It was nice to meet you both last weekend and you both did an amazing job – much appreciated and will be happy to give the feed back on the link below. Once again a big thank you👍
7.22
Dear Doctor Anthony, I’m happy that the bumpy brown lesions are no longer there and that the areas with make up on are unnoticeable. Thank you once again and I would very happily recommend you to any friends and family in need of such procedures.
9.22
Hi Samantha, I'd like to say how brilliant my appointment was, thank you for explaining thoroughly and putting me at complete ease. Both yourself and Sue were extremely nice, kind and caring as well as being a complete professional in this area. It is certainly much more comfortable now thanks to you :)
9.22
Dear Samantha, thank you for this very kind note. It’s much appreciated. Yes the wounds have been doing just as you said (you may have done this before?). Thank you again for your care and kindness,
10.22
Hello Samantha
Thanks for your email. The scar is looking great! Thank you so much for everything - he so happy and I am sure it’s going to make a big difference to the way he feels. We will definitely recommend you. It’s been such a great experience.
10.22
Hi Dr,
Great news and thank you so much! I’ve had immediate relief and no sweating elsewhere- life changing and really appreciate the manner in which you and your assistant treated me.
10.22
Thanks Sam All healing well . Really appreciate everything . You and Sue are so lovely you seem more like a friends than a surgeon and nurse
11.22
Dear Sam (and Sue), Thank you for a very enjoyable hour with you both this morning. Thank you for your kindness and ease of manner. Your NHS patients are lucky to have you both.
12.22
Thanks, Dr Anthony.This is really helpful - and thanks for taking care of Mum last weekend.
12.22
Good afternoon Dr Anthony,
Thank you very much for the great news, and for the reassurance. I would like to thank you and your nurse very much for your professionalism, dedication, and why not the useful chat before going to the procedure, this was the reason I remained relaxed through the whole procedure, enjoyed having even a culinary chat as a distraction while you kept working.
12.22
Dear Dr Anthony,
Many thanks for your email. My wounds are healing well and in fact the small cyst at the front has disappeared. The larger one at the back still has stitches in but the wound is completely healed and I didn't have any leakage at all from either area. Many thanks once again and I am very pleased with the result. I will certainly be giving positive feedback.
1.23
Hi Sam,Thanks for passing on the results. They seem to be healing OK and it isn't noticeable on my parting so thank you.
1.23
Hi Samantha, thank you for letting me know the results, the wound is problem free and healing well thank you.
1.23
Hi Samantha, Thank you for the email, and good news. My wound is healing well, no problems. So far looking good and I don’t miss the mole! I will keep myself reminded of the continuing after care and thank you for offering advice if needed. You have a great service, thank you for your expert care.